My *LawnScapes Virtual Designs Experience* so far

Feb 6th, 2018 UPDATE at end of the post.

Dec 27, 2017
This is a brief summary of FB clips that describes my experience with LawnScapes Virtual Designs, in Dothan Alabama. I won a yard makeover contest on April 21,2017. Please try & follow the timeline.


I wonder if the second makeover winner received their design.




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Below is a copy of the FB messages between myself & LawnScapes Virtual Designs. It starts with my contest entry photos, http://robinsthings.blogspot.com/2017/03/20-lawnscapes-virtual-designs.html
and any messages up until this date Dec., 27th 27, 2017.

LawnScapes Virtual Designs
Landscape Company
MAR 8TH, 3:01PM
Robin
Hi. I am not including all of the info about our ugly front yard, as you will see there is to much to share with you. I hope it doesn't scare you off. LOL Here is my blog post with the photos. Thank You. http://robinsthings.blogspot.com/2017/03/20-lawnscapes-virtual-designs.html

MAR 9TH, 6:04PM

Thank you, Robin, I love your "message" ! I will be taking some time this weekend to put everything together for this contest and get yours and the others entries posted...

APR 19TH, 6:59PM
Robin
Hi. I wondered what happened with the PLEASE! FIX MY YARD!!! contest? I haven't seen anything online. Thanks!!

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You can also call or text 334-791-2883! Thank You, Wendy

JUN 28TH, 8:46AM
Robin
Hi Wendy & all. Just wondering if you have had a chance to look at our design yet. I know you are busy. Thanks

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You can also call or text 334-791-2883! Thank You, Wendy

Robin
Work on the design. I should look before sending.

AUG 25TH, 11:08AM
Robin
Hi. this is Robin Rakes. I would like to know when you will be able to do the makeover. The pictures are no longer current, as it has been 5 months since I won. We have waited the entire summer, and nothing has been mentioned, other than a nice woman came & took pics of our disaster zone. Just tell us if you are not able to help us. Robin

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You can also call or text 334-791-2883! Thank You, Wendy

AUG 29TH, 6:00AM
Hi I'm very sorry it has been so long, we normally do our free designs at the end of the season, we just hoped we could get yours in sooner, the designs we give away are good for install up to one year from the time they are won. Again, I'm sorry but it has been extremely busy.

SEP 7TH, 10:07AM
Robin
Hello. We don't mind waiting, but we wish we had known that it wouldn't be done as soon as we thought. We understand that you have been busy, which is a very good thing for your business. When I hear nothing from your business though, I get concerned. Plus we had asked for the plan so we could do some of the prep work if possible. We know $$ doesn't go as far as we wish it would, so we had hoped to do some of the easier stuff so the $$ can go to the design & things we can't handle.
Thank you for getting back to us, I feel better. Maybe I will pull a weed or two. Heeheee

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You can also call or text 334-791-2883! Thank You, Wendy

SEP 7TH, 7:33PM
Thank You, Robin, I am so sorry, but I promise it will be worth the wait!

SEP 7TH, 10:46PM
Robin
Thank you also!!! And I know it will, but I might have to pull a few weeds. LOL

OCT 18TH, 4:47PM
Robin
Just checking in. Any idea when you will be able to get out here in the boonies??? Congrats on your new office. Thanks 

Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You can also call or text 334-791-2883! Thank You, Wendy

OCT 28TH, 6:17PM
Hey there! How about before Thanksgiving? Had to get some new help hired
I am looking at before the 13 th of November

Robin
Whenever is good for you. Is there anything we need to do to get ready?

No Ma’am we will take care of it
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Below is a copy of the wish list I gave to the nice person who came out to take photos.
Below is the date this document was created.





















Well, here it is Dec 27th, 2017 & I have not heard a word from LawnScapes Virtual Designs since the FB message on OCT 28TH, 6:17PM. I have decided it is time to voice my concern, and the less painful way is to post this on my blog.
My intention is not to badmouth LawnScapes Virtual Designs or the owners. But I do want everyone to know that I am not going to be taken advantage of, or disappear into my front yard of sand, gravel, & weeds.

It is still a safety hazard for my disabled husband, children & anyone trying to come to our front door. You may wonder why we have not done improvements ourselves. We did, in the past. See the nice yard? Life sometimes rearranges our priorities for us.     https://www.facebook.com/RMRx2/videos/1173966790325/

 We expected to have a landscape makeover within a reasonable amount of time. We wanted to save what money we could spare for a professional. Also, neither my husband nor I can physically do it.

For my birthday in June, I received some adorable yard ornaments for when we received our yard makeover.  They are still in the gift bag. For Christmas I again received some adorable yard ornaments for our lawn makeover, which I am in serious concern we will receive.

I believe the owner & I could be really great friends, as we seem to have a lot in common. However, as a company owner, the communication & follow through is lacking. I don’t know if this is due to the fact that we are not *paying* customers, or maybe it’s because we live in the country on a dirt road and there is not as much visual advertising opportunity as a residential area. Our home is not visible from the dirt road. However, there is plenty of public advertising online, in media, etc., and I will use this if needed.

I have had many, many people tell me that they would not tolerate this, that I should do something, and in honesty, it has become somewhat of a joke among my family & close friends that this makeover will happen. Besides the fact, I found out on Aug 29th that LawnScapes Virtual Designs usually does the makeovers in the off-season, & they have a full year to do it, &
I cannot be ugly until I have to.  So they still have a few months. It takes a lot for me to be aggressive, as that is not my nature. I try to be understanding, and I realize that the summer is this company’s busy season. At the same time, I expect a company to communicate & honor its commitments. As you can tell I am the one that has had to contact them most of the time.

I hope the time doesn’t come that I have to get ugly, but I am not a pushover either. I don’t think my requests for the yard makeover are too much, as I am basically leaving the design in the hands of the company designers.

Thank you for taking your time to read this, I just HAD to vent.



UPDATE FEB 6th, 2018
Still no contact on either side, the business or myself. Until I click on the publish tab. And yet again, their busy season will soon begin. It makes me sad that this has happened.  


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